Boston Waste Solutions, LLC (dba Porta Rental)

Effective Date: 12/15/2025

This Privacy Policy describes how Boston Waste Solutions, LLC, doing business as Porta Rental (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, request services, or communicate with us by phone, email, or SMS.

1. Information We Collect

We may collect the following types of information:

• Contact information (name, phone number, email address, service and billing details)
• Service information (quotes, orders, delivery and pickup details, service notes)
• Payment information (handled primarily by third-party payment processors)
• Website usage data (IP address, browser type, pages visited, and similar analytics data)

2. How We Use Information

We use your information to:

• Provide, schedule, and manage our services
• Communicate with you regarding deliveries, pickups, service updates, and support
• Send service-related SMS, email, or phone communications
• Process payments and prevent fraud
• Improve our services and website
• Comply with legal and regulatory requirements

3. SMS (Text Messaging) Privacy

If you opt in to receive SMS messages, we use your mobile phone number to send service-related text messages. Message frequency varies. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers who assist us in operating our business (such as SMS platforms or customer support tools) under confidentiality obligations.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP.

4. How We Share Information

We may share your information in the following circumstances:

• With service providers that help us operate our business
• To comply with legal obligations or respond to lawful requests
• In connection with a business transfer such as a merger, acquisition, or sale of assets

We do not sell your personal information.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

8. Your Choices

• SMS: Reply STOP to opt out or START to re-subscribe
• You may request access to or correction of your personal information by contacting us

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.

11. Contact Us

Boston Waste Solutions, LLC (dba Porta Rental)

Email: [email protected]

Phone: 833-737-8273